ビッグローブは、販売管理システムの刷新に当たり、通信業界向けソリューション「Salesforce Communications Cloud」を導入した。ビッグローブは、2026年度までに商品企画からサービスインまでの時間を50％削減するとともに、サービス提供に関わる保守運用などの費用を約半減することを目指している。
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