会社全体で生成AIを活用できれば、絶大な成果が得られるはず。皆がそう考えるが、実際にこれを実現したのがMIXIである。なんと、生成AIの利用率が99％、月間削減時間は約1万7600時間、年間コスト削減額は10億円という驚異的な成果をたたき出したからだ。システム開発からデザイン、知財法務まで、あらゆる業務が生成AIによって根本から変わりつつある。しかも、その効果は単なる効率化にとどまらず、採用基準や人事評価にまで波及しているという。このような全社展開による大きな成果はどのようにして実現したのか。AIの展開を取りまとめる取締役 上級執行役員の村瀨 龍馬氏に話を聞いた。
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